Refund Policy

Refund policy

Returns Policy

Items should be returned new, unused, and with all original tags and designer garment tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer. Please email to: if any of your purchases have been delivered without original tags. SALES items can´t be REFUNDED! Shipping Fee for Returns must be covered from Buyer!


All sales are final. Exchanges will be given up to 7 days from when the product was received. Upon the return, a credit note or Refund will be given, of which shipping costs are not applicable. Please make sure that you have carefully reviewed your order before finalizing your purchase. For more help please contact: Returns:Returns must be sent back within 7 days and in sale-able condition with tags unbroken to receive a credit note or refund after getting in touch with us through, please note sales items can´t be refunded!


All Tags must still be intact and attached to returned items. Item(s) must not have been worn, washed or altered in any way, and must not show any signs of use.ReturnsAll items returned should have a “Returning Document” included (email for document), make sure that you use the correct returning address. Unidentified returns may be returned to the sender. Make sure that you keep the Track & Trace number when sending your package at your post-office.Read more about the Return Policy on our Terms & Conditions page.



Shipping costs for the European Union. We ship to any country within the European Union and whole Europe.



SNEAKERJEANS is shipping Worldwide. International Shipping cost starts from 5 Euro. As per International Laws regulating Commerce and Trade of imports and exports all SNEAKERJEANS orders are shipped out of the country with an official invoice declaring the exact total of merchandise purchased in EURO. Please make sure you read our Returns & Exchanges policy before ordering at